Track Your VisiFlora Shipment

We appreciate your VisiFlora purchase! Use the details below to monitor your shipment. As soon as your order is dispatched, you will receive a notification email with your tracking code and a direct link to follow your package in transit.

Steps to Monitor Your VisiFlora Shipment

Step 1: Look for Your Confirmation Emails

Once your purchase is complete, expect to receive:

  • Purchase Confirmation Email: Delivered right after checkout with your order reference number and digital receipt
  • Dispatch Notification Email: Sent when your order leaves the warehouse, including your tracking code and carrier details

Be sure to check your inbox as well as your spam or junk folder for messages from BuyGoods (our authorized fulfillment partner).

Step 2: Monitor via Fulfillment Partner

All VisiFlora orders are handled by BuyGoods. You can check your shipment status directly on their platform:

▶ BuyGoods Shipment Status
Go to www.buygoods.com/contact to review the progress of your order. Keep your order reference number or the email address used at checkout handy for quicker support.

Step 3: Follow via Shipping Carrier

After receiving your tracking code, you can also monitor your package directly on the shipping carrier's website:

Delivery Details

  • Order Processing: Most orders are prepared and dispatched within 1-2 business days
  • US Deliveries: Typically arrive within 5-7 business days
  • Worldwide Shipping: 10-15 business days (delivery times may differ based on location)
  • Complimentary Shipping: Offered on select multi-bottle bundles

Common Shipping Questions

Q: I still haven't received a tracking code. What should I do?

Tracking codes are generally issued within 1-2 business days of placing your order. First, please check your spam or junk mail folder. If no tracking information has arrived within 48 hours, get in touch with our support team or reach out to BuyGoods directly.

Q: My tracking hasn't updated. Is my package still in transit?

Absolutely — it is normal for tracking details to take 24-48 hours to refresh after the shipping label is generated. If you see no movement after 72 hours, please reach out to our customer service team for help.

Q: Is it possible to modify my delivery address?

If your order has not yet been dispatched, we may be able to revise the delivery address. Please contact us right away at [email protected].

Q: The tracking says delivered, but I don't have my package.

Please check the area around your door, with neighbors, and at your building's front desk or mailroom. Carriers occasionally mark packages as delivered shortly before the actual drop-off. If you are unable to find it within 24 hours, please contact our support team.

Still Need Assistance?

If you require additional help with your order, please feel free to get in touch: